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S-Cross 2023 USB Problem

13K views 23 replies 11 participants last post by  smokiee001  
#1 ·
The worst problem in my new S-Cross Allgrip Top is:
JUST ONE USB connector !!

I usually have a USB stick with my favorite music in my car. And I've also always had the very useful Wireless interface for Android Auto.

The question is: has anyone already found a splitter, or a USB hub that allows you to use two objects at the same time?
I tried the most trivial and cheapest cables found on Amazon, but they don't work.

I'm also passing you this information, to whom it may be useful: "AA wireless" on Suzuki S-Cross DOES NOT work.
"OTTOCAST A2Air Wireless" gave me some trouble to install, but then it works fine.
 
#2 ·
The head unit is designed with one usb. Hubs will not work
 
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#5 ·
I'm also passing you this information, to whom it may be useful: "AA wireless" on Suzuki S-Cross DOES NOT work.
"OTTOCAST A2Air Wireless" gave me some trouble to install, but then it works fine.
I wrote a bullshit. After some use I have to say that OTTOCAST adapter give problems every time you turn on your car. To activate it, I have to turn on and off the phone, the car, the adapter, the bluetooth... I don't even understand which is the correct sequence, and anyway, there should be NO sequence ! It should connect automatically.
 
#6 ·
ok people ive just bought a new Suzuki scross motion ??
the blue tooth works
the USB does not work.??
was told by dealer. The unit needs an update ?
as this was not done at the factory.
if you go into settings to see what is connected.
you will find the USB is NOT ???
as the unit needs an update
FREE on a new car .
hope this helps ..
 
#8 ·
ok people ive just bought a new Suzuki scross motion ??
the blue tooth works
the USB does not work.??
was told by dealer. The unit needs an update ?
as this was not done at the factory.
if you go into settings to see what is connected.
you will find the USB is NOT ???
as the unit needs an update
FREE on a new car .
hope this helps ..
So sad !
There are now many version of the S-Cross and every Software maybe different. My USB works, but my car is older and different from yours.
I Hope they will fix your problem soon
 
#10 ·
ok people ive solved the problem with the USB problem
Suzuki scross 2024
ok the problem is the usb in the car it will play a dongle ?? and charge phone ??
if you plug the phone in its says can not find usb
there is a reason for this ?? the usb is for playing a dongle and charging your phone .only.
how ever to get the phone to work .any model you need to update the Bluetooth .in the phone
update in the phone the apply play .if at this point the apple play does connect .
uninstall the apple play in the phone then reinstall it. remove the phone from the car system search.
do nothing ealse.
now go to the car start it .
now ask the system to scan .this will pick your phone via blue tooth . And ask do you want to connect ??
say YES follow ins .it will now connect 100%
hope this helps you people .mine is working ive a Samsung galaxy S20.

THE PROBLEM IS WITH THE PHONE
APPLY PLAY & BLUETOOTH
UNISTALL BOTH FROM PHONE
THEN REINSTALL.
 
#14 ·
I have a 2016 s cross and can safely say it’s the worst media centre I’ve come across.
I have in fact just been wedged behind the drivers seat lifting the back of the centre console up enough to wedge my hand under after removing a couple of 10mm nuts to push the usb back in the hole to get the retaining ring back on. What a stupid system. They could have easily made a usb port that clips in from the top so if you have problems with it it can be easily replaced from above. The usb is definitely knackered but the whole centre console will need removing to get at the clip connector to replace the usb port as it’s all done from underneath with no slack on the cable. Absolute bonkers useless design by complete idiots.
We had the centre reset twice when we had the car new as it was always struggling to connect with our iPhones through the usb and Bluetooth.
Absolutely useless bit of tech.
It’s now so bad I just give up as what with this latest thing today I feel like pouring a gallon of petrol on the entire pile of rubbish and setting light to it.
Japanese crap.
Wouldn’t touch another one, utter rubbish.
And by the way there’s more metal in a baked bean tin, what a lightweight dangerous pile of excrement.
 
#20 ·
well here is a funny one - I have a 2023 S cross Comfort plus and the Apple Car Play kept dropping out every 30 seconds, worked out the software was 2023 so plugged in a scandisk USB to update the software to 2024. Hey presto ! Bluetooth works, Wifi works and cable works all with Apple Carplay. Was happily working until Apple released their July update and now back to square one where only the bluetooth intermittently works. The bit that really boils my piss is that fact the engine needs to be running to apply any update, so with a system update this normally takes 10 minutes. For a navi/map update it takes 45 minutes, so you basically have to go for a freaking drive for 45 minutes because the update process is so sensitive even leaving the car running in a car park and getting out to stretch your legs whilst it updates causes the installation to abend. And the kicker is that if the installation is interrupted it places an invisible log in the root of the USB key so if you try another attempt that fails too. The only way is to format a Scandisk 64GB key with FAT32 an download the car's key file that you need to upload to Suzuki to get the correct version of your update.
 
#23 ·
tried a double and its does work. for charging phone but try and use for anything else forget it. also use Bluetooth to play music. forget it. it just does messages and phone calls. so one cable shoved into the centre console in a position that is not made for large hands. me. just cut a hole in. get a male\ female in and hust stick it in. yes a bodge but moving from apple ohone to android is a pain. and works fine
 
#24 ·
Well. I can connect a a42 a s24ultra. but a kindle fire forget it. another.fire the car up. wait. let the media play something like radio. connect phone. see if its going. the best bit do too damn quick and you get nothing. it's like waiting for paint to dry and then if your too quick you get paint on fingers . Still thinking of just going and getting the damn system removed and put in a kenwood
less damn hassle. mind you the buttons won't work more like.crap system with buttons. Good system. think kenwokd a goid answer