Would that be the 4 digit Blue Tooth for syncing to other devices? If so, you can most likely just set it to something easy to remember.

 

Thanks for the reply. Without typing in the security pin correctly the whole system appears disabled.

I wondered if there's a factory default? I have heavily searched on google and not come up with anything that will assist.

I don't want to use up my apparent '5' attempts to get the code right as it seems the unit will cost a lot of money to get unlocked and be usable again if I lock it out!

 

There should be info in your owner's manual, but if you don't have one, pull the radio and look for a default code on a sticker.

 

they aren't that dumb, factory do not put security codes on the radio that people can read. Refer to owners manual or contact a dealer.

 

Stoobloo

I have sent you a PM with the information you need

 

any chance you could me the information. having the same problem with my daughters car 2016.vitara which says system has been locked contact dealer and with all this covid stuff it's hard to do.

cheers
mick

 

Old Stoobloo isn’t big on introductions is he ? Or RTFM come to that.

 

I've been told by my dealer, not the original dealer where the car was first registered, that the infotainment system code is normally the last four digits of the chassis number.
Hope that assists you Stoobloo.

 

I've been told by my dealer, not the original dealer where the car was first registered, that the infotainment system code is normally the last four digits of the chassis number.
Hope that assists you Stoobloo.

Hey. Do you know where I can find the chassis number? I looked in the manual, I looked in the documents in the case the Manuel comes in and I've looked online, but still can't find it.

 

Hi sub5

Although owners need to know this information, is it something that should be put out on a forum?

I have PM'd the information to Stoobloo already.

 

Don't tell me, ring round all the UK Suzuki dealers and the many independents who hand out the info over the phone.
On the other hand it does explain the amount of people hanging round Vitaras taking pictures of the VIN plate of these rare, valuable and collectable cars.

 

sub5

Fair enough. If that's how you feel that's fine with me. That's not been my experience, I had to prove who I was to my dealer before they gave out the information and personally I don't want it advertised openly what the security code is, we may as well put it on the front of each unit. No point it being a security code if it so easily available.

 

codes are 99% of the time set to last 4 digits of the VIN or 0000
most can be changed by the owner, which can be problematic when car is on-sold.

EXCEPT toyota, they use a random code that is only dealer accessible, but here they legally must give you the code if you can prove ownership of the vehicle.

 

THANKS ! saved me a lot of bother 👍🏻

 

If any car thieving scumbags are reading this thread, Holmfirth is a lovely place to visit especially in the summer.

Holmfirth.org - Places to Eat, Places to Stay & Things to Do!

Barnsley isn’t.

 

I also have this issue after a dead battery, but can't seem to find an answer in this thread (or anywhere else online. Also the Suzuki garage I got the car from (second hand) has gone into administration and all their lines are dead so calling them is out the question.

Any ideas??

 

Try re-reading this thread as there‘s definitely one answer here. Alternatively, tell us what you’ve tried so far.

 

Hi, I have a similar issue with a 2017 Vitara. Before realising what the 4 digit code was, I tried some that I thought my grand parents may have set it to. So it now says system locked, contact dealer. Is there a way around this at all please? Don’t have the option to now enter a code. If not, I’ve been told it’s ~£50 to have the unit removed and sent to Suzuki for a reset. Thanks

 

 

Its a Suzuki reset.....once you lock it out after trying too many wrong codes thats it,

 

Okay, thanks!

 

Hi there I've done the same and locked myself out.after replacing my battery .do you know the mastercode to get back in again my email is heyspap999@gmail.com

 

You have already quoted the answer to your question. It’s a dealer visit. The dealer needs to reset the unit. It’s a dead unit now you’ve locked yourself out until such time as you visit a dealer, tell them you’ve been a very naughty boy, and hand over the dosh.

Failing that, the master code is 1234.

Just kidding - you need to visit the dealer.

 

its right in front of you. Look at the V5, the windscreen, inside the hatchback, and it’s all there. It’s not really called a chassis number since they stopped making cars with a chassis.

 

What is the masterkey pleas

 

Post no16 on Page 1 should sort you out.

 

Hello My Partner and I purchased a used 65 plate Suzuki Vitara 3 years ago, the vehicle has been a pleasure to own and drive, just recently I purchased a new Sat Nav update online, updating was no problem, just need to do 63+ miles and then the SD card will register the new vehicle licensing, it was just when I was selecting through the security pages that I realised, I do not have the security pin for the system! So I start the usual hunting through the owners manual sifting through all the paperwork when I come across a Gold sticker stating a GB KEYCODE, 4 digit code. ok, ill try that, nope try the vehicle chassis number (last 4 digits), nope. Try 0000, nope. 1234, nope.
So what I am asking is what else can I try? or do I go back to my Suzuki dealership where we purchased the car 3 years ago?
Any advice is greatly appreciated!

 

Does it need the passcode after you’ve installed a new SD card or was it something you did in the security menu ?

 

Back to the dealer before you enter another code and lock yourself out of the system

 

thank you

 

I had this issue when I purchased my Vitara and the infotainment system was locked out and it requested a security code. This was before the vehicle was sold to me. I brought it from a Mercedez dealer so they tried contacting a local Suzuki dealer first and the cost was too high so they didn't proceed with Suzuki. They also tried the last four digits of the VIN, it didn't work. The previous owner changed the PIN but couldn't remember what it was changed to. Mercedez then removed the infotainment system and sent it to a independent provider who specialises in unlocking GPS and infotainment systems. £35 including return. Much cheaper than Suzuki. All worked fine and they supplied a copy of the security code your record. You don't need to use a Suzuki dealer unless money is no object.

 

Dealer.

 

A dealer quoted me £170 I suppose plus vat and cant guarantee that they can find the code in which case they would probably try and sell you a new one . I found a company in Paignton Devon that charge £70 for a recode D N D services and they assure me they can do it . So I'm posting it after xmas here's hoping . The last 4 digits of the vin didnt work nor the white sticker in the glove box

 

A dealer quoted me £170 I suppose plus vat and cant guarantee that they can find the code in which case they would probably try and sell you a new one . I found a company in Paignton Devon that charge £70 for a recode D N D services and they assure me they can do it . So I'm posting it after xmas here's hoping . The last 4 digits of the vin didnt work nor the white sticker in the glove box. Radio came back today had to enter code twice and all working

 

Hi, i had this issue aswell and after doing some research i found the master pin online. So for anyone who has this problem in the future; here ya go 237630245891