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Auto Parts Giant Online

9.9K views 33 replies 8 participants last post by  rickf  
#1 ·
Has anyone here had experience with this online Auto Parts discounter?

Discount Auto Parts | Car Parts, & Truck Parts Online - Free Shipping on most Auto Parts - AutoPartsGIANT

I finally found (what seems to be) a good source for some parts for my '99 Tracker. Specifically, I need the Stabilizer/Swaybar End links and bushings. I have gone to every parts store in the area here in Marietta, GA, including the Suzuki Parts department, and only Suzuki could actually order the part. But, they wanted almost $60 for each one! That's far and away out of sight for the same part I've been able to locate online.

This particular discounter is able to provide BOTH end links and the repair kit (bushings and nuts) for a total of $63. And, since the order is over $50 there is no shipping charge.

I've not had to resort to ordering parts online before now. The Atlanta Metro area has been very good at having almost anything I've ever needed in the past quarter century-plus that I've lived here.

My main reason now for asking about this site is that the order has been effective for over 48 hours. The order shows "Processed". But, there has yet be provided a Tracking number for the UPS Ground Service.

Those who are accustomed to ordering online, how long does it normally take to get such Tracking number?

TIA,

L. Turner
 
#32 · (Edited)
Just an update on this to close out this particular issue I had with AutoPartsGiant.com:

The credit card dispute has -- finally! -- been resolved. A full refund was just added today back to my VISA card.

As noted before, the original "non-purchase" was made on May 4th of this year and has just now been resolved.

Do NOT do business with AutoPartsGiant.com. Don't be tricked by all their phony ADs.

They have an "F" rating with the BBB.


EDIT: Update: This gets crazier all the time! First, I got an email that the money had been restored to my VISA account and, not too long after that notice, there's another notice that the funds have been HELD FOR .... PROCESSING. Sheesh...is this ordeal EVER going to be resolved? Stay tuned for further updates.
 
#33 ·
Finally: The Saga Ends!!

For those who have been following this ordeal that started back on May 4 of this year: The funds for this have FINALLY been restored to my VISA account as of today.

It's unbelievable to me that it would take this long to resolve such an apparently fraudulent action on the part of AutoPartsGiant.com.

Please, please, please...do yourself a big favor and NEVER EVER make an online purchase with this outfit. There are just too many huge complaints about them and the BBB gives them an F rating.
 
#34 ·
Great, finally resolved. It is amazing how long it takes sometimes to get your $ back from a credit card transaction these days(from some):confused:
But a good lesson for the rest of us at your expense, L.Turner tho:mad:
 
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