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Ticking Noise

7210 Views 82 Replies 12 Participants Last post by  Garrydhu, 
Tipper
Hi all,

My one year old,13,000 mile Ignis developed a noise this morning. It sounds similar to a playing card on a bicycle spoke,that kind of noise.

It only happens when my foot is off the accelerator,engaging/disengaging the clutch doesn't make a difference and it still happens if I shift into neutral.It doesnt happen when the engine is idling.
When the noise happens I can feel a slight matching vibration through the gear stick.

The frequency of the noise increases with road speed.

Ive checked under the bonnet and had a quick look under the car and nothing seems amis there but it definitely sounds/feels physical rather than mechanical although its odd that it goes away when I press the accelerator.

The dealer cant take a look at it until the 20th so I would like to figure it out myself if I can.

Does anyone have any ideas?
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decro125
Having already stripped the gearbox once, what do they intend to do when they have it mid February?
Surely the dealer should be arranging for someone from Suzuki technical to inspect/drive the car if they are uncertain what the problem is.
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decro125
In case the special oil doesn't work Suzuki Technical will prepare a special running in additive otherwise known as sawdust.

My dealer recently referred my intermittent gearshift problem to Suzuki techs - their response was to "authorise" further investigation provided the customer agreed to pay. This is on a vehicle 12 months old!
How Suzuki achieve excellent customer service ratings is bewildering.

Good luck and persevere.
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decro125
I agree with the "The Ignis".
The dealer cannot be expected to spend their money and time without recompense.
The problem seems to be the failure of Suzuki UK technical to support the dealers with meaningful advice/solutions.
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decro125
Is there ant update on this?
My curiosity is getting the better of me.
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