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Discussion Starter · #1 ·
I've enquired direct with Suzuki re their Extended Warranty costs - not noted at the website:


This is their response:

Thank you for your email & [for] confirming [current mileage]. Please see below a full quote with the policy wording attached for each level of cover.
Thank you for your recent interest in taking out an additional warranty for your IGNIS. We are pleased to offer you the opportunity to retain your peace of mind and continue to be protected against the inconvenience of any unexpected motoring problems you may encounter once your initial cover period has expired.
We have various different products to choose from, and you also have the option to pay up front or on a true monthly pay as you go basis.
The quotations below are based on a Suzuki IGNIS which has not exceeded 60,000 miles*
Comprehensive Component – including Assistance
under 60,000
15,000 Miles Cap - ANNUAL
15,000 Miles Cap - MONTHLY
Unlimited Miles - ANNUAL
Unlimited Miles - MONTHLY
£0 Excess
228.40
N/A
253.78
22.30
£50 Excess
209.36
N/A
228.40
20.01
£100 excess
200.98
N/A
217.24
19.01
Select Component – including Assistance
under 60,000
15,000 Miles Cap - ANNUAL
15,000 Miles Cap - MONTHLY
Unlimited Miles - ANNUAL
Unlimited Miles - MONTHLY
£0 Excess
209.36
N/A
228.40
20.01
£50 Excess
195.08
N/A
209.36
18.30
£100 Excess
188.80
N/A
200.98
17.55
Basic – including Assistance
under 60,000
15,000 Miles Cap - ANNUAL
15,000 Miles Cap - MONTHLY
Unlimited Miles - ANNUAL
Unlimited Miles - MONTHLY
£0 Excess
190.32
N/A
203.02
17.73
£50 Excess
180.81
N/A
190.32
16.59
£100 Excess
176.62
N/A
184.74
16.08
Comprehensive Component – excluding Assistance
under 60,000
15,000 Miles Cap - ANNUAL
15,000 Miles Cap - MONTHLY
Unlimited Miles - ANNUAL
Unlimited Miles - MONTHLY
£0 Excess
187.73
N/A
213.11
18.60
£50 Excess
168.69
N/A
187.73
16.32
£100 Excess
160.32
N/A
176.57
15.31
Select Component – excluding Assistance
under 60,000
15,000 Miles Cap - ANNUAL
15,000 Miles Cap - MONTHLY
Unlimited Miles - ANNUAL
Unlimited Miles - MONTHLY
£0 Excess
168.69
N/A
187.73
16.32
£50 Excess
154.41
N/A
168.69
14.60
£100 Excess
148.13
N/A
160.32
13.85
Basic – excluding Assistance
under 60,000
15,000 Miles Cap - ANNUAL
15,000 Miles Cap - MONTHLY
Unlimited Miles - ANNUAL
Unlimited Miles - MONTHLY
£0 Excess
149.65
N/A
162.36
14.03
£50 Excess
140.15
N/A
149.65
12.89
£100 Excess
135.96
N/A
144.08
12.39
Extending your warranty couldn’t be easier. You can renew your cover over the phone, please call: 0345 6419772 to speak to one of our dedicated sales team**
This quotation will be valid until close of business on 15/06/21.

Points:

1. I note they're only quoting for a one year extension - other companies quote for two, three, or possibly more.

2. The warranty is transferable on payment of £20 to a new owner.

3. "Assistance" isn't mentioned at the website but is in the policy booklet they've forwarded. I'll have to compare the level of cover with that of the Suzuki AA cover I presently have (and haven't used!), and considering how much that would cost to renew - it was cheap when I took it out three years ago.

4. Even the "Comprehensive" cover includes a long list of exclusions. It's mainly a "mechanical and electrical" cover.

5. On the plus side the "Claim Limit" is the "Purchase price of the insured vehicle" which in my case was £13,149 so no low cap as some other policies I've seen.

6. The costs are considerably cheaper than I was quoted by Nissan for my Qashqai. Three years ago I had these prices for that car which were partly the driver for switching to the Ignis:

One year/80,000 - £377
Two years/100,000 - £747 (that's an extra £370)
Three years/125,000 - £1207 (that's an extra £460)
 

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The Suzuki extended warranty is an excellent price - infact it's half the price of that offered by Warrantywise (£489) for a similar level of cover. There are exclusions on all policies and those in the Suzuki policy are not so very different to many policies around. The Suzuki policy does require servicing to be done by a franchised dealer. There are cheaper insurance backed policies than Warantywise but having dealt with several companies in the past, it can be a nightmare getting authorisation to proceed with a repair and their main motivation is to drive down the repair cost. Car salesmen often make more from selling add-ons such as warranties than the commission they get for selling a car!

Since you're dealing with a Suzuki dealer the claim process is inevitably easier than with a generic insurance backed policy.

I might be wrong but I'm guessing that the Suzuki warranty needs to be taken out at the expiry of the new car warranty whilst an insurance backed warranty can be initiated anytime.

With a modern car, high on the public reliability charts you'd probably do very well over a longish time period banking the warranty premium in future repairs fund.
 

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Discussion Starter · #3 ·
Today was "sort it out before the deadline date" day since Monday 14 June 2021 is the car's three year birthday.

Since you can buy an extended warranty with or without Assistance I needed to find out whether it was better paying for assistance separately.

The warranty's Suzuki Assistance appears to be at a somewhat lower level than my current "Suzuki Assistance in partnership with AA" that I took out after one year for the bargain price of £133 for two years since it was MUCH cheaper than the usual AA price for the cover I have: "Roadside, Home Start, Relay, Relay Plus and European Breakdown". Trying a quote on the AA's website today seems to show that they've changed how they do things and European cover is now a "bolt-on" extra. So just taking out AA cover on an equivalent basis to what I have now would appear to cost £169 for the first four elements and an extra £97-134 for the European cover which is in bands (and which in all honesty I'm unlikely to use) = £266-£303 altogether. Phew !!!!!

The warranty's Suzuki assistance doesn't include full AA Relay, albeit it does include "Local Recovery or Roadside and Home Assistance" and if that doesn't solve the issue "Onward Travel or Hotel Accommodation or Car Hire" - and in Europe you're also covered for "Vehicle Repatriation to the Suzuki dealer closest to your home". So a loss of Relay to your home area but a MUCH lower premium - at an extra £40.67 on top of the warranty.

I actually fell at the first hurdle since I rang the Suzuki Assistance number on the documents I have from two years ago - 0161 495 8046 - only to find it was no longer in use. So I rang the only other number in those documents - the breakdown one: 0800 107 1155 - and they suggested I ring 0345 641 9772 - which turned out to be the Suzuki warranty number!

From what I can gather (both on the internet and in speaking with people) I don't think Suzuki does extended Assistance as I had two years ago any more - at least after three years is up.

Anyway the nice lady I talked to ran through everything and I've gone with the top-spec "Comprehensive Component - including Assistance" package with no excess at £228.40 on a 15,000 mile cap. Compared to even £169 for independent AA breakdown cover that's a bargain!

Here's to another year's Ignis motoring - pending a possible change to an electric car in a year's time...
 

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You could consider Auto Aid, I've been with them for years. For less than £60 you get breakdown cover including recovery and home start for self + spouse for any number of cars you own. It's another £11 for Euro cover if you need it. Highly rated by customers.
 

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You could consider Auto Aid, I've been with them for years. For less than £60 you get breakdown cover including recovery and home start for self + spouse for any number of cars you own. It's another £11 for Euro cover if you need it. Highly rated by customers.
Was with Auto Aid for a number of years and had to use them only once, and they sent the breakdown vehicle to a town 25 miles away. Have been with Green Flag since then for the same price.
 
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