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Old 09-12-2011, 04:25 PM   #1 (permalink)
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Default lost headlights??

I have owned this Kizashi for 18 months and 38k miles. Wife went to leave for work as usual (5am) and has no low beam headlights, high works fine. Checked all fuses, taking it to dealer tommorow (out of basic warranty) 3yr/36kmiles. Any help or info. THX
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Old 09-12-2011, 06:40 PM   #2 (permalink)
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At 38k and 18 mos. I'm not sure you are totally out of the unofficial warranty extension. I would push the dealer to see if Suzuki will approve work. But I would get it there immediately.
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Old 09-13-2011, 01:54 AM   #3 (permalink)
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when you get back from the dealer, let us know what they find, it could help other members in the future.
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Old 09-13-2011, 10:07 AM   #4 (permalink)
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I will let you all no, awaiting word from dealership
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Old 09-15-2011, 07:35 AM   #5 (permalink)
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I am out of town. So wife picks up car, dealership says it blew both bulbs! Kind of weird that bulbs blew at same time?? They covered it all with no charge. But heres my new kicker, wife comes to dealership to pick car up and there is a large scratch now on hood of car. She goes into service guy and shows him, dealership says they did not do it and wont take care of it. My wife is upset and clueless on what to do. I told here to call and ask for general manager. SOOOO now we will see what happens. Car is black so scratch shows very well.
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Old 10-24-2012, 02:35 PM   #6 (permalink)
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The same thing happened to my sister and the dealer didn't want to accept responsibility for the damage so everytime I take my car in for servicing I TAKE PIC'S WITH MY CELLPHONE and date and time stamp it.
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Old 10-24-2012, 03:22 PM   #7 (permalink)
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Sorry, I have been away from FORUM for a while. Not good, since my last post Sep 2011 we have been back to the dealer 3 more times for headlight bulb replacement!! This is a weird one, like clock work, every 4 months a left low bulb burns out and then 4 months later a right low bulb burns out. REPEAT AGAIN! I go to make apointment for 5th time now, dealership went out of buisness!! I now make an apointment for closest dealer (50min. away)!
I call dealership and make an apointment and expain issue. They call me and tell me its out of warranty and $240. job by there flat rate book,not Suz. flat rate. I call Suz. and get a three way call with service writer. They (SUZ.) will cover replacement of bulb but are not doing any diagnoses to issue. I picked up car from dealership with no charge. (They replaced both)
Not really happy, no problem has been fixed, just replacement of bulbs. This would not be a big deal, but when you have to take bumper cover off it is!! I have reciepts of all work that has been done, next time I am going for lemon law! Dont no what else to do???
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Old 10-24-2012, 04:22 PM   #8 (permalink)
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Someone must be touching the bulbs with their bare hands and leaving residue on the bulbs that makes them burn out prematurely.
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Old 10-24-2012, 06:56 PM   #9 (permalink)
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5 times, by factory Suz. dealership
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Old 10-25-2012, 01:25 PM   #10 (permalink)
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You just never know !!!
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