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Old 02-09-2018, 08:12 PM   #1 (permalink)
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Default Spontaneous combustion in B pillar?

Hi all. New user here. I have an 05 Reno I bought "new" from a dealer in 06 with 73 miles on it. It's been a blast and rock solid it's whole life. The only issue I've ever had with it was a failed oil pump about 10 years ago. I shut it down immediately and avoided any further damage. Replaced the pump and the car had run strong since. She has about 136,000 miles on her. About 3 weekago I took it in for the long overdue headlight recall issue. Every recall experience I've ever had has basically resulted in ruining a good car, so I waited until the headlights actually failed before letting the dealer do this work. Drove it an hour to the closest dealer and dropped it off. Sure enough, things went south. Picked the car up after the repair was supposed to be complete and the low beams still didn't work. Took it back, and somehow the wiring harness caught fire. The problem occurred in the "B" pillar on the left (drivers) side of the car, basically right above where the left shoulder of the rear seat passenger on the drivers side of the car would be. The claim is the mechanic was talking to the shop supervisor when this wiring simply spontaneously burst into flame. They immediately put it out, but now its apparently my cost to bear or simply my loss. They claim this isn't the first time they've seen this, but Suzuki says that area has nothing to do with the headlight recall and no manufaturer problems exist there. The wiring runs side by side with the rear washer fluid line, and the mechanic who looked at it says his theory is the washer fluid leaked and shorted the connection that is supposed to be there, but since it's thoroughly burnt now no one can really tell. Anyone else ever hear of anything like this?
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Old 02-09-2018, 08:30 PM   #2 (permalink)
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If it happened while they had it, it's theirs. Start taking it up the chain of command and looking for legal help.
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Old 02-09-2018, 10:37 PM   #3 (permalink)
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I think your talking c pillar? Anyway, the work for the headlight recall takes place behind the dashboard gauges. It’s a simple job, unplug a couple of wires and solder them together. It has nothing to do with anything in the rear of the car. I also doubt that a leak in the window washer line was the issue. I agree with USMC5811 if they won’t fix it on their dime contact a lawyer. Good luck!
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Old 02-10-2018, 01:32 PM   #4 (permalink)
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Quote:
I took it in for the long overdue headlight recall issue. Every recall experience I've ever had has basically resulted in ruining a good car, so I waited until the headlights actually failed before letting the dealer do this work.
Ahhhhhh!!!!!!
Why, oh! Why then didn't you follow your gut instinct and avoid them at any cost.
I am sorry they messed your car up (to put it mildly).
Please do not let them convince you that it is not worth the time and money to fix, while they scheme to sell you another car.

A little wiring damage is no reason to get rid of an otherwise good vehicle.
Beleive me on that point. See this.

Take it to another shop if you cannot repair it yourself.
An electrician could most likely do the repair for you.
I would not trust that dealer to replace a light bulb.
It sounds like the mechanic s being trained on YOUR dime.
Not what I would call "service"

Just my 2c & heartfelt empathy sent your way.

Don

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