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Old 05-25-2018, 05:33 AM   #1 (permalink)
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Default Suzuki will not sell me a Workshop Manual :(

I'm sure of no surprise to anyone. They did reply to my email after a couple of days. Here is my message and then their reply.

Quote:
How can I buy a workshop manual? I have a small issue with the wiring on my car that is causing it to fail the new UK MOT. The MIL is on because the battery backup for the ECU is below it's expected voltage.

Many thanks,
Richard e Collins
Response:

Quote:
Dear Mr Collins,

Thank you for your recent Email regarding purchasing a Workshop Manual. Unfortunately, only Owners Manuals are available to purchase via our Authorised Suzuki Dealerships. Workshop Manuals are only available via a Service Portal, which dealerships will have access to. In order for me to assist you further I would advise contacting an Authorised Suzuki Dealership, they will be able to assist you with the fault, or may be able to provide you with the information you seek. I will attach a link below which will enable you to find the contact details for your nearest Authorised Suzuki Dealership.

https://cars.suzuki.co.uk/find-a-dealer/

I am sorry I could not provide you with a more favourable response on this occasion, however I hope the information provided is of some assistance. Should you require any further information, please do not hesitate to contact us on 08085 011 959.

Kind regards,
Marc


Customer Service Executive 

Suzuki GB PLC
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Old 05-25-2018, 07:04 AM   #2 (permalink)
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Now, just maybe, if you had told us (or them) what vehicle you have, someone might be able to actually help you.
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Old 06-29-2018, 03:56 PM   #3 (permalink)
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Sorry, should have said. I guess being on the Suzuki Alto forum is not enough. I have a Suzuki Alto.
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Old 10-16-2018, 04:34 AM   #4 (permalink)
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Hi. Richard did you get a manual?
Does anyone have a link to the workshop/service manual for a 2009-2014 Alto (Manual UK version) they can share?
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Old 10-16-2018, 01:02 PM   #5 (permalink)
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Unfortunately Richard didn't even give us a year to go on
I'm afraid Suzuki manuals for 2009 onward are only normally available via Suzuki's portal, this is meant for trade and you have to pay for access.
I believe the 2009-2014 Alto uses the K10B (1000cc 3cylinder) engine and has a model code of AMF310. Using this code I can only offer parts diagrams and therefore the motor is behind cowling number 12.
Hope this looks familiar

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Old 10-16-2018, 02:13 PM   #6 (permalink)
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Excellent, the diagram is a big help. It never occurred to me the motor might be under the plastic, just thought the mechanism would be there.
Thanks Darrell
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