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Old 11-21-2016, 08:34 AM   #1 (permalink)
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Unhappy New heat core?

Hello guys!

I'm new to the forums, and don't know a whole lot about cars, but I'm looking for some advice.

I have a Suzuki Swift from 2012, it's gone 63.000 km and recently I noticed that there's no heat in the drivers side of the car.

I took it to the official suzuki car dealership and had them take a look at it.
They're telling me that the heat core is clogged with chalk and that I need to replace it at a price of $1230...
(They say they've tried flushing the system with no luck)

The car is "only" four years old, and has gone to all the required check ups.

I have never poured any kind of liquid into it - besides refilled the windshield washer fluid...

So how is it that this chalk came into the system is my question? Could it be caused by something the shop did? As they're the only ones who have ever touched the car..
Or is it really normal for something like this to happen? and will it then happen again after changing the heat core?

I'm sorry if it sounds really stupid, but I'm at a bit of a loss.

Thanks in advance to anyone that has any kind of input.
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Old 11-21-2016, 12:43 PM   #2 (permalink)
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Welcome to the forum.
In my opinion the heater core should still be like new. I expect the coolant may have been changed once. I can't understand a way a four year old core could block so quick. You say the drivers side does not get hot, does this mean the passenger side does. I would expect both sides to share the heater core.
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Old 11-21-2016, 12:55 PM   #3 (permalink)
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That's what I was thinking too! The shop said they'd never seen the problem before, but that Suzuki has a guide for them to follow in cases like this..
I found this online of what i imagine they're talking about

Still I'm not sure what could have caused it with me going to all the service checkups..
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Old 01-16-2017, 07:37 AM   #4 (permalink)
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both left and right share the same heater core box so yes the diagram you posted is irrelevant, theres no way that only one side of the box is getting heated substantially more than the other side even if there was a blockage in one side of the heater core. the turbulence of air flowing through the heater box will combine any hot/cold air together.

I cant give you the exact answer you are looking for but i call bs on suzukis diagnosis and the info you found on the internet.
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Old 01-17-2017, 03:28 AM   #5 (permalink)
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I really have no idea what it is then... They told me they tried to clear out the blockage following the official Suzuki Service guide without any luck. They have now replaced the whole thing and it seems to be working again. But still don't think it's fair for such a "new" car with all services in check.
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Old 02-01-2017, 06:59 PM   #6 (permalink)
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Hi. i just seen this and felt i had to add a reply. I only bought a 2005 liana last week with this very same problem. i knew it at the time. Which is 7 years older than your car. My brother who is a mechanic of over 13 years fixed it in ten mins. he took the 2 pipes off that go into the heater core at the firewall reverse flushed it with a garden hose a couple of times. job done. heater working 100%.

Cannot understand why yours could not have been done interested how much it cost to replace. if it was replaced? because that is a serious job.

To me something stinks here with your dealer

Maybe i completely wrong.
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Old 02-08-2017, 02:17 AM   #7 (permalink)
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They claimed to have already tried this, and that it didn't work... Really doesn't sound right to me.

They wanted $1230 at first, but I took my dad with me and he managed to get the price down to $710 at least. Still alot of money though.

Hopefully that won't happen again. And if it does I'll find another workshop.
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