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Old 07-31-2009, 12:27 AM   #11 (permalink)
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Originally Posted by pa_suzuki_tech View Post
Just a for the record. In no way shape or form do I have anything against people doing there own work BUT. On the past three engines we've done. suzuki is now requiring all records even if the inside of the is clean. meaning if you don't show records of your work done by a professional shop then suzuki will not cover the part under warrenty. I know alot of people will have a problem with me saying this but think of it from there point of view. you can say o ya i change my oil every 4k miles when you really dont and have no way to prove that you do. Grant you to some diy'ers this isn't fair but it also isn't fair for a hurting car company to keep replacing engines due to customer error.
I would think, but admittedly I'm not an expert, that the Magnussun/Moss act, (federal law), would kick in here.
If a company REQUIRES you to do or use a certain item(s) or services to keep the warranty in effect, then they have to supply it free of charge.
I know for a fact, (being in the oil sales business for 20 some years), this would be true in the case of the motor oil. If the manufacturer says you have to use this brand of oil, then they have to supply that oil free of charge as long as the warranty is in effect.
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Old 08-02-2009, 03:53 PM   #12 (permalink)
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Originally Posted by bobojay View Post
I would think, but admittedly I'm not an expert, that the Magnussun/Moss act, (federal law), would kick in here.
If a company REQUIRES you to do or use a certain item(s) or services to keep the warranty in effect, then they have to supply it free of charge.
I know for a fact, (being in the oil sales business for 20 some years), this would be true in the case of the motor oil. If the manufacturer says you have to use this brand of oil, then they have to supply that oil free of charge as long as the warranty is in effect.
You are correct.
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